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Photo of Amanda Goodfellow, owner of Digital Unicorn, holding a cellphone toward the camera showing Google Map Pack.

Google Business Profile OptimizationManagement

Someone nearby searches for exactly what you offer. What shows up first has changed a lot even in the past year — more ads, more formats, more competition for the same handful of spots. One thing hasn't changed: a complete, active Google Business Profile is still one of the strongest ways to show up, no matter how the page around it keeps shifting.

Google Business Profile Management: $99/month

Your Google Business Profile is too big a factor to go unmanaged.

Google weighs a lot of signals when deciding who shows up first — your website, your reviews, your listings across the web. For the map pack specifically — the cluster of businesses most local searchers end up choosing — your Google Business Profile carries more weight than any other single factor, close to a third of what determines whether you're in it.

Search ranking factor groups diagram.

Source: Whitespark, a local SEO research and software company that publishes an annual survey of local search ranking factors based on 47 SEO industry experts

And most profiles sit untouched for months.

Set up once, then forgotten — no posts, stale photos, unanswered questions. Google treats an inactive profile as a weaker signal, which means a competitor who's simply still showing up wins the spot you could have had.

 It doesn't have to be this way ↓ 

What it means to have your Google Business Profile managed for you

You never have to remember to post

A profile that hasn't posted, updated photos, or shown any activity in months reads as neglected or possibly no longer active, and Google favors profiles it's confident are current and real.

Questions and messages get answered fast.

Google tracks your response time and can disable messaging on profiles that go quiet for too long — a customer asking "are you open today?" gets a real answer within hours, not days.

Customer reviews get answered.

Naming what the customer actually mentioned — the service, the outcome — helps AI tools accurately summarize your business, not just fill space with "thanks so much!"

It stays current as your business changes.

Wrong hours, an outdated service, a broken link — caught and fixed, not left for a customer to notice first. NAP consistency (citation signals) have a big impact on your ranking factors.

Photo of Amanda Goodfellow, owner of Digital Unicorn, pointing at the text on the screen.

Your Google Business Profile is one piece of the SEO/GEO puzzle

Your Google Business Profile wins the map pack. Your website and consistent listings win everywhere else. A perfect profile with a thin site wins one and loses the other — getting found means putting all the pieces together.

Stop losing the map pack to your competitors.

Book a free call to discuss how I can help get your Google Business presence optimized for customers.

Available online

Strategy Spark Session

30 min • Free

Serving Vancouver Island and beyond

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